There are four different scenarios for you to distinguish when it comes to tenant belongings that were left behind.
1. The tenant has vacated based on a notice
This scenario includes a notice that they received from the landlord, e.g. (N4, N5 etc.), the tenant notice given to the landlord (N9), a mutual agreement (N11) or an order of termination by the LTB.
There are belongings on the premises, the question now becomes whether it is clear that the tenant has moved out. Once it is clear you are allowed to sell, keep or dispose of the belongings. But how can you be sure that the tenant vacated the unit? The following indicators will help you determine:
- Are the keys returned / left in mailbox?
- Did anybody witness them moving out?
- Did you receive their email or text message saying they are leaving
- Were the utilities disconnected?

2. The tenant is evicted by the sheriff
Once the eviction is completed, the landlord has to give the tenant 72 hours to collect her belongings. Those must be available to the tenant between the daily hours of 8 AM - 8 PM. Best practice would be to coordinate the pick up time with the tenant. After the lapse of the 72 hours the landlord can sell, keep or dispose.
3. The tenant abandons the unit
There is no agreement or notice to end to the tenancy, nor an LTB order. The tenant is in arrears and vacated the rental unit. If the rent is still being paid, the unit cannot be considered abandoned. Other factors to determine whether you are dealing with abandonment are:
- Did they inform anybody of their move or did somebody witness them moving out?
- Is the mail being picked up?
- Are the utilities disconnected?
LTB: Brochures